Terms of Use
1. Purpose
These Terms define the rules for accessing, browsing, and using the site btbeurope.eu and its associated services (forms, chat, Wiki area, support/ticketing). Accessing the site implies full and unconditional acceptance of these Terms.
2. Definitions
User: any person browsing the site, whether logged in or not.
Services: all features accessible via the site, including the ChatGPT chat, forms, and secure support/Wiki/ticket areas.
Content: texts, visuals, videos, graphics, and user-submitted data via forms or chat.
3. Access and Availability
The site is available 24/7, except for interruptions due to maintenance or incidents. BTB Europe makes every effort to ensure stability but does not guarantee uninterrupted access. The user is responsible for their access means (connection, hardware, software).
4. Registration and Security
Certain services (Wiki, support/tickets) are reserved for registered and authenticated users. Each user is responsible for the confidentiality and use of their credentials (email and password) and agrees to notify BTB Europe in case of any suspicious use.
5. Use of Services
The User agrees to:
- use the site in compliance with Luxembourg and European law;
- not post illegal content (insults, defamation, discrimination, pornography, etc.);
- follow best practices for security.
BTB Europe reserves the right to remove illegal or non-compliant content and/or suspend a user’s access.
6. Intellectual Property
All elements on the site (texts, images, logos, code, etc.) are protected under applicable laws. Any reproduction, distribution, or modification without written permission is strictly prohibited.
7. Liability
BTB Europe strives to provide reliable information but cannot guarantee its completeness or accuracy. Use of the site is at the user’s own risk. BTB Europe shall not be liable for any direct or indirect damages (data loss, viruses, etc.).
8. External Links
The site may contain links to third-party websites. BTB Europe is not responsible for their content, availability, or practices.
9. Modification and Suspension of Services
BTB Europe may modify, suspend, or remove parts of the site at any time without notice (updates, security, legal changes). Users are advised to check these Terms regularly.
10. Duration
These Terms apply for the entire period during which the user accesses the services.
11. Governing Law and Jurisdiction
These Terms are governed by Luxembourg law. In case of dispute, the courts of Luxembourg City shall have exclusive jurisdiction.
12. Contact
For any questions regarding these Terms:
- Email: support@btbeurope.eu
- Postal address: 14, Kierchewee, 8551 Noerdange, Luxembourg
Last updated: June 16, 2025