1. What is a cookie?

Cookies are small text files stored on your device (computer, mobile, tablet) when you visit a website. They contain a unique identifier and are used to recognize your browser, enhance your browsing experience, and save certain preferences.

2. Legal basis

In accordance with the ePrivacy Directive (2002/58/EC, Article 5.3) and the GDPR, the placement of cookies other than those strictly necessary requires your prior consent.

3. Categories of cookies used

Different types of cookies are used, each with specific purposes and consent requirements:

Technical / Necessary Cookies:

• Purpose: authentication, forms, chat, and site security
• Consent required: no (exempt)

Functional Cookies:

• Purpose: language preferences, remembering choices (non-essential)
• Consent required: yes

Analytical Cookies:

• Purpose: usage statistics (e.g., Google Analytics)
• Consent required: yes

Marketing / Advertising Cookies:

• Purpose: none are currently used
• Consent required: not applicable

4. Consent and management

A cookie banner appears on your first visit to inform you and request your consent. You can:

• Accept all cookies or only specific categories (functional or analytical);
• Refuse all non-essential cookies.

You can modify your preferences at any time via the “Cookie Preferences” link or your browser settings.

Note: the use of deceptive techniques (e.g., “dark patterns”) in cookie banners is illegal. Consent must be free, explicit, informed, and unambiguous.

5. Retention periods

Necessary cookies: retained only for the duration of your session.

Analytical and functional cookies: retained for up to 13 months or until you withdraw your consent.

6. How to manage or delete cookies

You can refuse or delete cookies at any time using your browser settings:

• Chrome: Settings > Privacy > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Edge: Settings > Cookies & Site permissions
• Safari: Preferences > Privacy
• Other browsers: consult the browser’s documentation

7. Consequences of refusal

Refusing functional or analytical cookies may impair certain site features (chat, forms, preferences) and affect our ability to measure and improve site usage.

8. Policy changes

This policy may be updated (e.g., if new cookies are introduced). The “last updated” date is shown at the bottom. Please review this policy regularly.

9. Useful resources

Learn more about cookies and regulations: gdpr.eu.

For questions or to exercise your rights: support@btbeurope.eu.

By providing a transparent and compliant cookie policy, BTB Europe protects your privacy and gives you control: accept, refuse, or manage cookies easily.