Legal Notice

1. General information

The website www.btbeurope.eu is published by BTB Europe S.à r.l., whose contact details are:

Legal form: Private Limited Liability Company
Share capital: 12 500 EUR
RCS Luxembourg: B159762
VAT No.: LU24661787
Registered office: 14, Kierchewee, 8551 Noerdange, Luxembourg
Telephone: +352 20 40 29 20
E‑mail: support@btbeurope.eu
Publication director: Fabrice Reynders

By continuing to browse the site after any modifications, users acknowledge their acceptance of these Legal Notices. You are advised to consult this page regularly.

2. Hosting

The website is hosted by:

Host: BTB Europe Sarl
Address: 14, Kierchewee, 8551 Noerdange, Luxembourg
Telephone: 00352 691 20 40 17
E‑mail: info@btbeurope.eu<

3. Availability, access, and website changes

BTB Europe endeavours to ensure optimal availability of the site 24/7. However, temporary interruptions due to maintenance, failures, or technical interventions cannot be ruled out. Access is provided “as-is”, and “as available”, and users are responsible for their own browsing conditions (internet connection, hardware, software).

4. Intellectual property

All elements of this website—text, visuals, logos, graphics, code—are protected under Luxembourg and international laws on copyright, industrial property, database rights, and unfair competition. Any reproduction, representation, modification, or unauthorized use—whether in whole or in part—is prohibited. Violations may result in civil and criminal penalties.

5. Personal data

In accordance with the GDPR (EU Regulation 2016/679) and Luxembourg law of August 1, 2018, BTB Europe is responsible for processing data collected via contact/demo forms and the ChatGPT chat (e.g., name, company, email, phone, job title, sector, needs, ticket history).

Purposes of processing:

Responding to contact/demonstration requests
Managing client areas (Wiki, support tickets)
Enhancing service via ChatGPT

Data retention: data is stored only within legal limits and for the duration needed to fulfill its purpose.

User rights: access, rectification, deletion, restriction, objection, portability. You can exercise these by contacting support@btbeurope.eu or writing to our registered office.

6. Cookies and trackers

Technical cookies necessary for the operation of chat, forms, and WordPress are used. Analytical cookies are only deployed with user consent. You can refuse or delete cookies via your browser settings, but this may affect site features. No third-party advertising cookies are used.

7. Hyperlinks

This site may contain links to third-party websites. BTB Europe does not guarantee nor is responsible for their content, availability, or policies. Inclusion of a link does not imply endorsement of the linked content.

8. Liability

BTB Europe disclaims all liability for any material or non-material damage resulting from the use or inability to use the site, including data loss, viruses, technical issues, or errors. Accessing the site implies full acceptance of these Legal Notices.

9. Changes to the Legal Notice

BTB Europe reserves the right to modify these Legal Notices at any time without notice. The date of the last update is displayed on this page. The online version is authoritative. Users are encouraged to review it regularly.