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FAQ
Take a look at our FAQ—you may find the answer to your question! If not, feel free to contact us and we will be happy to respond as quickly as possible.
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What types of solutions does BTB Europe offer?
BTB Europe specializes in warehouse management software (WMS). We also provide automated systems to optimize equipment distribution (Roto4Work, Locker4Work, Thur4Work), as well as integration with technologies such as logistics robots (AMR) and Kardex solutions. -
Is Fox4Work compatible with my existing ERP?
Yes. Fox4Work is designed to integrate easily with most ERPs on the market—SAP, Microsoft Dynamics, Oracle and others. We also deliver tailored integrations to ensure seamless connectivity with your existing systems, enabling centralized and efficient supply-chain management. -
How can I get a Fox4Work demonstration?
To see Fox4Work in action, simply contact us via the dedicated form on our website. Our team will be happy to get back to you quickly to arrange a personalized demonstration tailored to your specific needs. -
What are the installation and deployment timelines?
Timelines vary depending on the complexity of your infrastructure and your specific needs. For a standard deployment, the process can take a few weeks. For more complex integrations, we provide a phased support approach to ensure a smooth and efficient transition. -
How can I get support in case of an issue?
Our support team is available to assist you whenever needed. Existing customers can open a ticket via our support platform or contact us directly by phone. We are committed to responding quickly and resolving issues to ensure business continuity. -
How does BTB Europe ensure data security in its solutions?
BTB Europe integrates state-of-the-art security protocols into all its solutions. We implement encryption mechanisms, strict access controls and regular audits to ensure optimal protection of sensitive data. Our solutions also comply with international security and privacy standards. -
What training is offered to get started with Fox4Work?
To facilitate the adoption of Fox4Work, BTB Europe offers customized training as well as detailed documentation resources. Our team of experts supports each client from implementation onward, ensuring a fast and effective onboarding of the solution. -
How are Fox4Work updates and maintenance managed?
BTB Europe ensures continuous monitoring of its solutions through regular updates and preventive and corrective maintenance. Our technical teams continuously oversee system performance and security, ensuring Fox4Work remains at the forefront of technology and aligned with market evolutions.
