BTB Europe Sàrl’s core mission is to be a strategic partner helping companies transform and optimize their internal supply chain and overall productivity.

To achieve this, the company commits to:

• Deliver innovative software solutions: develop and implement state-of-the-art warehouse management systems (WMS) such as Fox4Work™, enabling highly efficient inventory management, full traceability and streamlined flows.
• Integrate advanced automation: deploy and connect automation technologies (robots, Kardex storage systems, etc.) to reduce repetitive tasks, minimize errors and increase operational throughput.
• Increase profitability and efficiency: help companies achieve significant gains in costs, time and resources by making their logistics processes more agile, higher-performing and less energy-intensive.

In short, BTB Europe Sàrl aims to equip its customers with the tools needed to turn logistics into a real competitive advantage, driven by innovation and technological excellence.

Our main services and products include:

• Fox4Work™: our modular and scalable warehouse management system (WMS).
• Automation Solutions: Integration with automated storage systems (e.g., Kardex), Autonomous Mobile Robots (AMR), and our own solutions such as Roto4Work (automated cabinets) and Thur4Work (tool/PPE management).
• Logistics consulting and auditing: support to optimize your logistics processes.
• Support and maintenance: continuous assistance for our software solutions.

BTB Europe Sàrl is a Luxembourg-based company, proudly established in the Grand Duchy. Its headquarters are located in Noerdange, Luxembourg—a strategic hub in the heart of Europe. While deeply rooted in Luxembourg, the company actively expands its reach and services far beyond national borders.

BTB Europe primarily develops and operates in the European market. Thanks to the universality of its advanced software solutions and the efficiency of its automation systems, it supports companies in many countries. Its presence is particularly strong in Belgium, France, Switzerland and the Netherlands, as well as in numerous other European countries.

This growth is driven by the relevance of its offerings, notably its warehouse management system Fox4Work^TM, which meets the growing need to optimize and digitize supply chains across Europe. By addressing a wide range of European markets, BTB Europe Sàrl strengthens its position as a key player in warehouse automation and digital transformation.

We work with a wide range of companies—from SMEs to large industrial groups—across all sectors, as long as they have needs in inventory management, warehousing or internal logistics.

By optimizing inventory management, reducing picking errors, improving operator efficiency and automating repetitive tasks, our solutions deliver significant gains in operational costs and productivity.

You can contact us via our website (usually through a contact form), by phone, or by email. All our contact details are available on our official website.

Fox4Work^TM is the Warehouse Management System (WMS) developed by BTB Europe Sàrl. It is designed to optimize all warehouse operations—from goods receiving to shipping—including storage, order picking and inventory management.

Using the Fox4work^TM WMS brings many benefits, including:

• Inventory optimization: improved visibility and accuracy;
• Productivity increase: reduced unnecessary movements and task optimization for operators.
• Error reduction: minimized picking and shipping errors;
• Improved traceability: real-time tracking of each item;
• Space savings: optimized use of storage space;
• Reduced operational costs: fewer errors, higher efficiency.

Yes. Fox4Work™ is a modular, scalable WMS. It is designed to fit a wide range of warehouse sizes (small, mid-size, large) and industries—3PL logistics, distribution, manufacturing, and more. Its flexibility lets you configure modules to match your specific needs.

Absolutely. Fox4Work^TM is built to integrate smoothly with your existing systems—ERP, e-commerce platforms, carriers and other business applications—ensuring consistent, real-time data exchange across your entire supply chain.

Fox4work^TM offers flexible deployment options. It is cloud-compatible, enabling remote access, easier scalability and simplified maintenance. On-premises deployments can also be considered depending on the customer’s requirements and preferences.

Implementation starts with an in-depth analysis of your current logistics processes and requirements. We then configure and tailor the WMS, followed by team training. The project includes testing phases to ensure a smooth go-live and fast adoption. BTB Europe supports you at every step.

BTB Europe provides ongoing technical support and maintenance services for Fox4Work™ WMS. Our team is available to answer your questions, resolve issues and support you as your needs evolve.

To see Fox4Work™ WMS in action and how it can fit your business, contact us via our website or by phone to schedule a tailored demo.

Yes, this is one of Fox4Work™’s key strengths. It controls and interfaces with a wide range of automation solutions, including:

• Automated storage systems (e.g. Kardex Shuttle XP, XPlus);
• Autonomous mobile robots (AMRs);
• Conveyors;
• Our own automated distribution solutions such as Roto4Work and Thur4Work.

Each project begins with an in-depth analysis of your needs and current logistics processes. Our team then works with you to configure and customize the solution (such as Fox4Work^TM WMS) to perfectly match your operations. This is followed by integration with your existing systems, rigorous testing, team training, and finally go-live. We support you at every stage to ensure a smooth transition.

The duration of a deployment varies greatly depending on the complexity of your processes, the size of your warehouse, the number of modules to be implemented, and the necessary integrations. A small project can take a few days, while a more complex deployment with extensive automation can span several months. We will provide you with an accurate estimate after the initial analysis of your needs.

Yes, integration is a major strength of our solutions. Fox4Work^TM WMS is designed to seamlessly interface with your existing systems, such as ERPs (SAP, Microsoft Dynamics, etc.), TMS (Transportation Management Systems), e-commerce platforms, accounting systems, or other specialized business applications. We use standardized APIs or develop custom connectors to ensure a smooth and consistent data flow.

Our solutions are highly modular and customizable. Fox4Work^TM WMS, for example, lets you configure storage rules, picking strategies, replenishment logic and workflows specific to your business. We can adapt the user interface and add dedicated features when required, without compromising future scalability.

During deployment, you benefit from a dedicated project manager who coordinates all stages and serves as your main point of contact. Once the solution is live, we provide ongoing technical support and maintenance services. Our team is available to answer your questions, resolve any incidents, and support the evolution of your needs, ensuring the long-term sustainability of your investment.

We do everything possible to minimize disruption to your operations. Critical phases (such as the switch to the new system) are typically scheduled during low-activity periods or outside production hours to limit impact. Careful planning and rigorous testing are key to ensuring a smooth transition.

BTB Europe provides comprehensive after-sales support for all its software and automation solutions. This includes technical support for issue resolution, corrective and evolutive maintenance, regular updates, as well as consulting and ongoing training to keep your operations optimized.

You can contact our technical support team through several channels:

• Phone: For fast assistance with urgent issues.
• Email: for less urgent requests or to provide details and screenshots.
• Dedicated customer portal: track your requests and access a knowledge base.

We commit to responding within the timelines defined by your service contract.

Yes. Regular software updates—including bug fixes, performance improvements and new features—are generally included in our maintenance and support agreements. This ensures your system stays up to date, secure and high-performing, benefiting from the latest innovations.

Absolutely. We know that mastering our solutions is key to their effectiveness. We offer additional training sessions and advanced modules for your teams, either on-site or remotely. The goal is to ensure your users fully leverage the tools and stay up to date with new features.

The SLA level depends on the service contract you have subscribed to. Our offerings include clear and defined SLAs, specifying guaranteed response and resolution times for different incident criticality levels. We are committed to meeting these levels to ensure business continuity.

In the event of a major issue or critical outage significantly impacting your operations, our support teams respond with the highest priority. A rapid escalation process is in place to mobilize the right resources and resolve the incident as quickly as possible, minimizing disruption to your business.

Yes. To serve our European customer base, our support team can provide assistance in multiple languages, including French, English and Dutch, to ensure smooth communication and efficient issue resolution.

Our solutions are designed to deliver tangible and measurable benefits, including:

• Productivity increase: task optimization, reduced unnecessary operator movements, and accelerated processes.
• Reduced operational costs: fewer errors, better use of resources (labor, space), and optimized internal transport.
• Improved inventory accuracy: real-time visibility and near-perfect reliability, reducing stockouts and overstock.
• Better use of warehouse space: optimized storage and locations, especially with automated systems integration.
• Improved customer service: faster and more accurate deliveries thanks to better order preparation and optimized shipping.

Fox4work^TM WMS guides operators intelligently, minimizing downtime and errors. The integration of automation (robots, Kardex systems) allows repetitive tasks to be carried out at high speed. We optimize workflows, planning, and resource allocation, resulting in faster and more efficient execution of orders and stock movements.

Our systems digitize and control every step: barcode scanning or integration with Kardex machines drastically reduces picking and receiving errors. Processes are standardized and validated, eliminating uncertainty and human error inherent to manual methods.

Yes. Thanks to productivity gains, lower operational costs (labor, errors, space), improved inventory accuracy and increased capacity, our customers typically see a meaningful ROI within a reasonable timeframe. We can help you estimate your potential ROI during the initial assessment.

Our solutions include dashboards and analytical reports that let you track key performance indicators (KPIs) in real time: fill rate, productivity per operator, inventory accuracy, order cycle time, and more. We can also run post-implementation reviews to measure tangible improvements compared with your initial situation.

Indirectly, yes. By optimizing warehouse travel and improving storage efficiency, our solutions can help reduce the energy consumption of equipment and infrastructure. Better planning also reduces unnecessary transport and waste caused by errors.

Yes. Improved workstation ergonomics through clear, guided processes, reduced manual and repetitive tasks, and lower stress from errors all contribute to higher operator satisfaction and engagement. They can focus on higher value-added work.